Privacy policy

Trefecta finds your privacy very important. Below we explain how we handle your personal data.

According to the law

We process personal data only to the extent necessary to give information and advice our existing and future customers and in accordance with the Dutch “Algemene Verordening Gegevensbescherming (AVG)” (General Data Protection Regulation in Europe). You can find an exact legal description of your rights and our duties with regard to processing of personal data in the AVG and the cookie statement in the Dutch Telecommunications Law.


We have taken appropriate technical and organizational security measures against loss, abuse and illegal use of your personal data. The information is transported over a secure connection and the data is stored in a secure database. Access to the data is limited to Trefecta employees and our supporting staff.

Cookies does not place any cookies on your computer or mobile device, not even to gather statistics.

Specifically stores the IP addresses of visitors to the site. These will only be used for logging for security reasons and for optimization purposes.

Personal data provided by you

If you provide personal data to us on the website, like your name and e-mail address, we will store this information received from you for future use. For example, we collect this information for fulfilling orders, administering information requests, providing information services, for editorial and feedback solicitation purposes and for tracking/verifying compliance with our policies as well as compliance with legislation. We may use your e-mail address and, in rare situations, your mailing address or phone number, to contact you regarding customer service issues or billing matters. We do not sell, trade, rent or otherwise provide your personal data to third parties without prior permission from you, provided however, that third parties does not include our subsidiaries, affiliates, licensees, partners, website hosting partners or other parties who assist us in operating this site.

Right to be forgotten

We take your privacy seriously and will respect all requests from individuals that do not want to receive further information from Trefecta. At your request all your personal data will be removed from our database, unless we have a legal right to retain your data (for billing purposes for example).